{ "id": 1550, "date": "2025-04-27T14:32:04", "date_gmt": "2025-04-27T14:32:04", "guid": { "rendered": "https:\/\/plantage.farm\/?page_id=1550" }, "modified": "2025-11-19T02:23:02", "modified_gmt": "2025-11-19T01:23:02", "slug": "policies", "status": "publish", "type": "page", "link": "https:\/\/plantage.farm\/en\/policies\/", "title": { "rendered": "Terms of Use" }, "content": { "rendered": "
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Terms Of Use<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Status: 03.09.2025<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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General Conditions for CSA Harvest Box and Flexi Harvest Box<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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1. Waiting List<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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It may be the case that all harvest shares are already allocated. With this contract, you register for the waiting list, if one exists.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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2. Additional Purchases\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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As a supplement to vegetables from our own cultivation, we cooperate with regional farmers and expand our boxes with additional purchases that are not biocyclic vegan certified. These will be declared in the weekly vegetable newsletter. Especially in case of crop failures or high demand, regional vegetables will be purchased additionally.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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3.Severability Clause<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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If any provision of this contract is invalid, the validity of the remaining provisions shall not be affected. The parties undertake to agree on a valid regulation that comes as close as possible to the invalid provision.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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General Conditions for the CSA Harvest Box<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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4. Prices & Billing<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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  1. The standard price is \u20ac109 per month for 46 deliveries per year.<\/li>
  2. Billing is done monthly at the time of the first order or on the 15th of a current month (via Stripe) or monthly (via PlantAge via Sepa). It is intended that customers who receive vegetables on a long-term basis will be billed directly via PlantAge eG Sepa in order to save transaction costs.<\/li>
  3. If the first delivery begins in the middle of the month and the month is already fully charged at \u20ac109 (incl. VAT), then the last partial month is not billed. Ultimately, you always receive 46 deliveries of vegetable boxes for a total of 12 x \u20ac109.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    5. Duration & Termination<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    1. The CSA Harvest Box contract has a term of one year, which is automatically extended by another year unless terminated one month before the end of the term via form or in text form by e-mail to info@plantage.farm. The term begins on the day of the first delivery.<\/li>
    2. With the first delivery, a 14-day right of withdrawal begins.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      6. Number of Deliveries\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      1. Customers receive a harvest box in 46 out of 50 delivery weeks per year.<\/li>
      2. Joker (pause box): Customers can pause 4 out of 50 deliveries within 12 months (“jokers”) by notifying us via form by Sunday 11:59 p.m. before delivery. The jokers apply to the year of the CSA Harvest Box contract and not to the calendar year. A harvest year always begins on the first day of the month in which the first box is delivered. If no jokers are used, the 4 extra delivered vegetable boxes will be charged (\u00bc of the respective monthly price per box, i.e. \u20ac22.25 at \u20ac89, \u20ac24.75 at \u20ac99, \u20ac27.25 at \u20ac109, \u20ac29.75 at \u20ac119, \u20ac32.25 at \u20ac129). The number of jokers can be viewed via an access link provided by e-mail at the start.<\/li>
      3. Multiple deliveries may be combined into one delivery by PlantAge eG for economic reasons.<\/li>
      4. No harvest is delivered in the two weeks around Christmas and New Year.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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        7. Delivery & Shipping<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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        1. Delivery is made either free of charge to distribution points or for a fee via shipping service provider, depending on customer preference.<\/li>
        2. Option: Distribution point: Delivery of the harvest boxes is made to distribution points where customers pick up their harvest box. Customers can choose one of the specified distribution points and change it if capacity is available. There is no entitlement to a specific distribution point. If cooperation with a distribution point ends, customers must collect the harvest box at another distribution point.<\/li>
        3. Option: paid shipping service provider: The weekly costs for a weekly vegetable box are \u20ac9.50 per delivery per week. These are costs we pass on 1:1.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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          8. Membership in the Cooperative PlantAge eG<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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          1. Those who pay a standard price of \u20ac109 per month do not need to become members of the cooperative.<\/li>
          2. By concluding the CSA Harvest Box contract at a solidarity price of \u20ac89 or \u20ac99, you agree to become a cooperative member of PlantAge eG. Membership is obtained through confirmation of the membership application<\/a>. The CSA Harvest Box contract is valid even without cooperative membership until that point.<\/li>
          3. The CSA Harvest Box contract can be concluded simultaneously (at the latest with the fourth delivery) with cooperative membership. Exceptions require board approval.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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            9. Transfer of the CSA Harvest Box Contract<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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            The CSA Harvest Box contract can be transferred to third parties, or harvest shares increased or decreased, with the consent of PlantAge eG. Send us an e-mail to info@plantage.farm for this. After receiving our confirmation e-mail, it may take up to fourteen days for the change to take effect.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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            10. Solidarity Prices<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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            1. Eligibility for the reduced solidarity price (\u20ac89 \/ \u20ac99) is limited to cooperative members, unless special promotions apply.<\/li>
            2. The solidarity price can only be requested at the time of contract conclusion or with one month’s notice before the end of a CSA Harvest Box contract for the following year.<\/li>
            3. Upon contract renewal: The change of the standard price becomes valid only after confirmation from PlantAge by e-mail and may take about 14 days. For applications confirmed by us by the end of a month, the agreed harvest contribution will be debited from the stored account by direct debit on the 15th of the following month.<\/li>
            4. A reduced solidarity price (\u20ac89 \/ \u20ac99) can only be granted if sufficient solidarity contributions from other members are available. Applicants are selected in chronological order of their registration. It may be the case that the available quota of reduced harvest contributions is already allocated. In this case, you register with this contract for the waiting list.<\/li>
            5. The solidarity price can be canceled at any time with three months’ notice via this form. This means that the regular harvest contribution will be paid again. This does not replace the termination of the 12-month CSA Harvest Box contract.<\/li>
            6. If the CSA Harvest Box contract is terminated, this contract is also automatically terminated.<\/li>
            7. The cooperative may terminate the reduced solidarity price contract (\u20ac89 \/ \u20ac99) with three months’ notice if there are no longer sufficient solidarity contributions from other members. This means that the base price must be paid again.<\/li>
            8. Prices are paid for an entire month; no pro rata calculation is made if delivery starts mid-month.<\/li>
            9. The contractual principles of the CSA Harvest Box contract apply, except for those affected by the solidarity price.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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              General Conditions for the Flexi Harvest Box<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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              11. Prices & Billing<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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              1. The standard price is \u20ac29 per delivery.<\/li>
              2. The first delivery is invoiced at the time of the order. Each further delivery is billed weekly (via Stripe) or monthly (via PlantAge via Sepa). It is intended that customers who receive vegetables on a long-term basis will be billed directly via PlantAge eG Sepa in order to save transaction costs.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                12. Duration<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                1. The Flexi Harvest Box has an indefinite duration.<\/li>
                2. Upon conclusion of the contract, you automatically receive a vegetable box in each of our 50 delivery weeks.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                  13. Pausing by Customers<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                  1. The Flexi Harvest Box can be paused until Sunday 11:59 p.m. via the online access for the following week.<\/li>
                  2. There will then be neither delivery nor payment for the paused week.<\/li>
                  3. After pausing, delivery and payment automatically continue.<\/li>
                  4. Pausing can be done any number of times.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                    14. Number of Deliveries & Pausing by PlantAge eG\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                    1. PlantAge delivers 50 times per year.<\/li>
                    2. No harvest is delivered in the two weeks around Christmas and New Year; the Flexi subscription pauses automatically.<\/li>
                    3. It may be the case that PlantAge eG informs you by Sunday 11:59 p.m. that in the following week there will be neither delivery nor billing due to operational reasons. Especially in April and May, the supply of vegetables may be too limited for weekly delivery.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                      15. Termination<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                      1. The Flexi Harvest Box can be terminated until Sunday 11:59 p.m. via the online access to stop deliveries from the following week.<\/li>
                      2. Rejoining the Flexi contract is possible at any time by concluding a new Flexi Harvest Box contract via the website.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                        16. Delivery & Shipping<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                        1. Delivery is made either free of charge to specified distribution points or for a fee via shipping service provider, depending on customer preference.<\/li>
                        2. Option: Distribution point: Delivery of the harvest boxes is made to distribution points where customers pick up their harvest box. Customers can choose one of the specified distribution points and change it if capacity is available. There is no entitlement to a specific distribution point. If cooperation with a distribution point ends, customers must collect the harvest box at another distribution point.<\/li>
                        3. Option: paid shipping service provider: The weekly costs for a weekly vegetable box are \u20ac9.50 per week. These are costs we pass on 1:1.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                          Switching between CSA Harvest Box and Flexi Harvest Box<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                          The following is an instruction and not new regulations. These steps are taken from the GTCs of Flexi Harvest Box and CSA Harvest Box.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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                          Switch from Flexi Harvest Box to CSA Harvest Box<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                          1. You can terminate your Flexi Harvest Box contract until Sunday 11:59 p.m.<\/li>
                          2. Conclude a CSA Harvest Box contract via the website until Sunday 11:59 p.m. and you will already receive your vegetable box in the following week.<\/li>
                          3. Furthermore and primarily, the GTCs for CSA Harvest Box & Flexi Harvest Box apply.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                            Switch from CSA Harvest Box to Flexi Harvest Box<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                            1. You can terminate your CSA Harvest Box contract up to one month before the end of the term.<\/li>
                            2. Conclude a Flexi Harvest Box contract via the website and choose your start date for the week after your last CSA Harvest Box delivery.<\/li>
                            3. If you conclude a Flexi Harvest Box contract by Sunday 11:59 p.m., you will already receive your vegetable box via the Flexi Harvest Box contract in the following week.<\/li>
                            4. Furthermore and primarily, the GTCs for CSA Harvest Box & Flexi Harvest Box apply.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                              Data Protection<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                              Responsible for data processing is: PlantAge eG
                              Reachable at: M\u00fcllroser Chaussee 76c, 15236 Frankfurt (Oder) or info@plantage.farm.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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                              Right of Withdrawal \u2013 Withdrawal Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                              You have the right to withdraw from this contract within fourteen days without giving reasons.<\/p>

                              The withdrawal period is fourteen days from the day you or a third party named by you, who is not the carrier, have taken possession of the first goods. To exercise your right of withdrawal, you must inform us by e-mail to info@plantage.farm or by post to: PlantAge eG, M\u00fcllroser Chaussee 76c, 15236 Frankfurt Oder, by means of a clear statement of your decision to withdraw from this contract. To meet the withdrawal deadline, it is sufficient for you to send the notification of exercising your right of withdrawal via form before the withdrawal period expires.<\/p>

                              Consequences of Withdrawal<\/strong><\/p>

                              If you withdraw from this contract, we will reimburse you all payments we have received from you, including delivery costs (except for additional costs arising from you choosing a different type of delivery than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day we received the notification of your withdrawal from this contract. For services already provided, especially delivered food, no refunds will be made. For this repayment, we use the same payment method that you used in the original transaction, unless expressly agreed otherwise with you; in no case will you be charged fees for this repayment.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>", "protected": false }, "excerpt": { "rendered": "

                              Terms Of Use Status: 03.09.2025 General Conditions for CSA Harvest Box and Flexi Harvest Box 1. Waiting List It may be the case that all harvest shares are already allocated. 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